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Customer Service

The Fat Tail Media customer service team is on hand to help from Monday through Friday, 9:00AM to 5:00PM AEST.
Please feel free to contact us should you have any questions or concerns regarding this website. We pride ourselves in responding promptly to reader inquiries.

Please note: Any requests received after business hours will be addressed by our customer service specialists in the order that they are received.

Our company observes major holidays and the offices are closed during those times. We take care to answer all email promptly, but please allow a reasonable time for processing your request.

Our Customer Care Team is working remotely right now, in order to ensure we can attend to your enquiry effectively, please email us in the first instance. We’ll attend to your request as soon as we can.

What’s Your Opinion?

Your thoughts and opinions are very important in shaping how we develop Fat Tail Media as a provider of independent investment ideas and as a community. Please post your ideas and opinions in the comment areas below each article. This is the best way to make sure your musings remain highly visible and are broadcasted to the widest possible audience. We value diversity and respect for others therefore we will remove any content that is offensive or inappropriate.

IMPORTANT: Please fill in all fields, especially your email address, so we can answer any questions and feedback as quickly as possible. If any fields are left blank, it makes it difficult for our team to respond. Many thanks.  

    If you have comments, questions, or suggestions related to the editorial content of any one of our products, please contact us using form above.

    Write to:
    Attn: Fat Tail Media

    19 Bevan Street,
    Albert Park, VIC 3206

    Call: 1300 029 501 or 03 8657 3902 if calling international